Six years of Zip: momentum on every front

On July 9, 2020, Zip co-founders Rujul and Lu gave the first demo of a software platform designed to solve the upstream friction problem of business purchasing. Procurement at the time was a maze of disconnected tools and manual approvals, a functional workflow employees too often avoided and legacy solutions failed to address.

Six years later, procurement orchestration sits increasingly towards the top of the enterprise agenda, and Zip has become the AI platform enterprises use to turn spend into a strategic advantage.

Anniversaries are a good time to look back and take stock of where we’ve come from, and where our platform is headed. Here’s where things stand at six.

Zip’s platform performance at six

• $1T+ in spend orchestrated
• $10 billion+ in customer savings
• 5 million platform users
• 40 million approvals processed
• 10 million vendors managed
• 700+ customers worldwide

Zip customers crossed the $10 billion in savings milestone earlier this year, driven by AI that flags duplicate spend, surfaces negotiation opportunities, and rejects off-policy purchases before money ever leaves the building.

These figures span hundreds of customers, from emerging high-growth technology companies to some of the most legendary names in enterprise business, financial services, and more. We're proud to serve both ends of the customer spectrum.

Opening our New York City headquarters

This month we expanded our physical footprint, opening our New York City headquarters in Chelsea, in the former Twitter/X building, with plans to double our local team over the next 12 to 24 months. The office brings together sales, customer success, engineering, product, design, marketing, and G&A under one roof.

The driving force behind this expansion is a deepening of the relationship with our customers. The tri-state area is now Zip's second-largest market globally, home to enterprises like Prudential, The New York Times, Two Sigma Investments, and others.

"San Francisco built the foundation models. New York is where they meet the enterprise," said Rujul Zaparde, Zip's co-founder and CEO. "With the largest concentration of Fortune 500 companies in the country, plus the capital and talent base to match, this is where applied AI actually gets adopted at scale."

New York will also host Zip Forward this fall, our flagship conference for procurement and finance transformation, on September 16 and 17 at The Glasshouse. Speakers include leaders from Shopify, Visa, OpenAI, Box, BMO, and Invesco. Register for Zip Forward.

Why procurement leaders keep joining Zip

This summer, we hired our first Head of Procurement. Rudy Batts joins from Canva, where he spent years as a Zip customer, learning its ins and outs and realizing the growth potential of a platform that had shaped his own work.

Rudy’s arrival is a part of a larger pattern. Procurement leaders continue to encounter Zip, either as customers or as observers of the category, understand Zip’s mission and impact, and choose to join the company on the inside.

Jason Moore led procurement transformation at Discover Financial as a Zip customer and now runs our Enterprise Transformation office. Jason Powell first met Zip as a customer at Figma and now works with our commercial and mid-market customers. Danielle McQuiston, formerly of Sanofi, and Jim Czarnecki, formerly of MGM Resorts, are respected procurement leaders who watched the category closely and chose to build here. There are many others.

We take this as a strong signal to the growth of our company. Analysts evaluate platforms from the outside, while procurement leaders evaluate from the inside, and they keep picking Zip.

Analyst recognition: Forrester, Gartner, and more

The outside view is holding up well too. A recent Forrester Total Economic Impact™ study found Zip delivers 386% ROI for large enterprises, with the platform paying for itself in under six months. 

Earlier this year, Gartner named Zip a Visionary in the 2026 Magic Quadrant for Source-to-Pay Suites, the youngest company ever recognized in the category and the first procurement orchestration platform named in this quadrant. 

What's next for AI in procurement

The next chapter is already in motion. Enterprises are moving from experimenting with AI to governing it with Superagents, and procurement is where these transformations get real: every AI tool a company adopts is a business purchase, a vendor managed, and a risk decision made in Zip.

Our job is to make sure that flow stays fast and controlled at the same time.

We'll share more at Zip Forward in September. Until then, thank you to the 700+ customers, 5 million users, and every requester who filed a purchase through Zip instead of a rogue credit card. You're the reason this platform, and our mission, remains stronger than ever.