Report
Forrester Total Economic Impact™ (TEI) of using Zip
May 26, 2026

Forrester Consulting interviewed procurement leaders at four global enterprises running on Zip, with revenues ranging from $10 billion to $45 billion. The resulting Total Economic Impact™ study quantifies the financial return of deploying the Zip AI procurement orchestration platform.
What you’ll learn
- How Zip delivered 386% ROI and $5.8 million in net present value over three years
- How procurement teams expanded spend under management and unlocked savings they couldn't previously capture
- The cycle time and efficiency gains Forrester measured across requesters, reviewers, and procurement staff
- How low-code configuration reduced IT and administrative overhead
- Four additional benefits Forrester documented but chose not to quantify, including audit readiness, compliance posture, and cross-functional collaboration
- Forrester's full modeling assumptions, risk adjustments, and three-year cash flow analysis
Download the full Forrester Total Economic Impact™ of Zip to understand the full span of enterprise ROI.
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