Zip Forward: Replay

How Uber is transforming procurement for the AI era

How Uber is transforming procurement for the AI era

As Uber scaled into one of the world's largest companies, its procurement environment worked with 8-10 disparate systems, 6-7 stitched-together processes, and years of spend poured into bespoke tools. For a long time, Uber watched the market and concluded no vendor had the maturity to support a company of its complexity. That changed in 2025. In this fireside chat, procurement leaders share Uber's transformation journey, including how they are addressing the constant challenge around build vs. buy.

Speakers

  • Michael Denari, General Manager, AI, Zip
  • Mark Arrigotti, Sr. Director Finance, Uber
  • Antoine Callens, Head of Procure to Pay, Uber
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AI procurement orchestration, from intake to pay