How orchestration created a quantum leap forward at Box

When Box set out to optimize its procurement workflows, the team wasn't after incremental improvements—they wanted a quantum leap forward. They catalogued 855 distinct pain points, then rebuilt the entire system in five months. The result was a new standard for spend, powered by Zip. In this session, Linda Chuan, Chief Value Officer at Box, shares what it took to get the organization to adopt one standard instead of a pile of point tools, and why that shift is what turns procurement into a catalyst instead of a processor.

Speakers

• Linda Chuan, Chief Value Officer & Chief of Staff to the CEO, Box